|
We repair Dell Inspiron laptops:
Dell Inspiron 1150, 5150, 6000, 6400, E1505 (and latitude) and similar Dell laptops have repairable motherboard problems that we have developed solutions for. Most repairs are $149 flat. Full details of which problems we repair and just what went wrong are below. To skip reading and just get your laptop repaired go here.
Below you will find:
Loose power connector. Losing power or running on battery only? Why it happened and the solution.
The laptop shuts off when moved. One slight movement and zap, it shuts off. Here's why.
The laptop shuts off after 15 minutes. Is your laptop telling you something?
You were (mis)informed you need a new motherboard. Why they said this.
Getting your laptop here. How to get your laptop here.
FAQ Frequently Asked Questions.
Update: We now offer solutions for some Dells with an odd series of blinks at the standard repair rate.
Symptoms of a loose power connector:
If your laptop only runs when you keep the power cord in a certain direction, only runs on battery power, switches from charging to battery power intermittently or powers off when running on charger alone, you most likely have a bad power jack. Jacks go bad from everyday use or from the power cord being abruptly removed from the laptop. If you are experiencing any of the above problems you should immediately quit using the laptop to prevent further damage. We repair the power jack on Dell Inspiron laptops here for the flat rate of $149. Replacing the jack is not as simple as it is on many other brand name laptops due to the nature of the motherboard of the following laptops: Dell Inspiron 1000, 2200, 5150, 5160, 1150, 600m, 700m, 8500, 8600, 9100, 9300, 6000, 6400, E1505, B130, Latitude D400, D500, D505, D600, D610, D800 and others.
The laptop shuts off when moved:
If your Dell Inspiron powers off when it is moved around or jiggled you have loose component(s) on the motherboard. The 1150 and 5150 run very hot. The repeated heat makes things loose. Also, due to a manufacturing problem other components may come loose that can be attached again. If you are experiencing this problem you should have the unit serviced immediately to prevent further damage. We repair this issue for $149 flat. On some occasions the damage is too severe for repair. This applies to Dell Inspiron 1150 & 5150 laptops.
The laptop shuts off after 15 minutes:
If you are experiencing this issue your laptop is probably overheating. As a safety feature the machine is turning off to prevent damage because it needs to stay cool. Thermal transfer paste dries up, fans wear out and exhaust routes get clogged with dust and debris even in clean environments. If you are experiencing a shutdown problem you should have it serviced before the heat damages the motherboard. A thorough cleaning here usually goes for $90. Do I need a new motherboard?:
Most computer stores and even Dell refuses to repair the above issues and will inform you that you need a new motherboard. Dell even charges $179 just to diagnose your system and then tell you that you need to buy a $500 motherboard. If they told you that you need a new motherboard, they were probably correct in determining that the board was defective but were not yet aware of our services. We do not repair every motherboard that we see but most are repairable.
Getting your laptop here:
- Ship it over for as little as $10. (live near Raleigh, NC? Go here.) If you use your own packaging, shipping a laptop here via ground service is often only $10 or $15. Also, the UPS store & FedEx provide pakaging for a small fee. Please include a paper with your name, shipping address, email address and phone number with your laptop.
Find a UPS Store near you here.
Find a FedEx/Kinkos near you here.
NOTE: Insure your package, it is only a few dollars. All packages should have adequate packaging to survive the trip. 99.7% of laptops make it here just fine but not packaging it in some bubble wrap, foam or peanuts is just asking for trouble.
FAQ:
Q. May I keep my hard drive?
A. Yes. We are able to repair and test your laptop using one of our hard drives, so feel free to keep it or leave it in the machine, the choice is yours.
Q. Do I need to send in my AC adapter (aka power cord)?
A. Yes.
Q. How do I pay?
A. We will call you for payment when the repair is complete. We accept Visa, Mastercard, Amex, PayPal, Checks and Money Orders.
Q. What if you can't fix it?
A. Some boards are beyond repair. If we can not repair it there is no charge, so there is nothing to lose. We will then offer you multiple options at that point, such as: getting a new board installed, selling the broken unit to use for parts, or just having us return the laptop.
Q. How long does it take?
A. We repair laptops in the order received. Turnaround time fluxuates however (as of September, 2006) it is about 3 business days. We stock all parts to keep turnaround fast. The actual repair and testing takes around 3 hours. Many manufacturers want 8 - 12 weeks!
Q. How do I get it back?
A. We ship via DHL Ground. Shipping and handling is $15 flat. DHL Overnight is available, and is usually around an additional $40.
Q. Will you remove spyware, malware or viruses?
A. Yes, we will happily fix any other software issues with your machine but please note that this is a separate repair. Just make a note of it for a free avaluation. Most software issues take an hour to fix which is $60.
Q. Are accessories available?
A. If you would like a quote on additional memory, wireless upgrades or additional AC adapters please just let us know. We will not push these items on you but they are in stock at competitive rates and we will be happy to provide them.
If you have any other questions, please contact us.
|
