MacBook Repair Extension Program for Hard Drive Problems
Sunday, February 21, 2010
Apple has determined that a very small percentage of hard drives that were used in MacBook systems, sold between approximately May 2006 and December 2007, may fail under certain conditions.
Symptom:
A flashing question mark appears on screen when the MacBook is turned on.Your hard drive is bad and data may be lost.
Affected models:
13-inch black and white MacBook models with the following processor speeds and hard drive capacities:
* Processor speed - 1.83GHz, 2GHz, or 2.16GHz
* Hard drive capacity - 60GB, 80GB, 100GB, 120GB, or 160GB
Some customers may have paid for out of warranty repairs that qualify under this program. Apple will contact affected customers (where contact information is available) with details on the reimbursement process
For more information please visit Apple support here:
http://www.apple.com/support/macbook/hd/repairextension/
Labels: hard drive, Mac, recall
posted by AbsoluteRaleigh @ 5:26 AM,
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MacBook Air Hinge Defect?
Thursday, February 26, 2009
Over on Engadget's site here, it is reported that more than one customer has broken hinges on their MacBook Air. The article reads "the hinge becomes loose over time, then suddenly catches and cracks from normal use". Apple is currently not covering the issue under warranty.
Some models, such as HP's DV9000, have hinge defects (which are "known problems"), which are covered by a special warranty enhancement, even for machines out of warranty.
At the moment we're not sure how many MacBook Air laptops are affected.
Labels: Mac
posted by AbsoluteRaleigh @ 8:33 PM,
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