MSI CR700 Repair


We had an MSI CR700 come in this week that would not power on. The power cord was ok but the unit just did nothing. We have only seen 1 or 2 of these so we wanted to thoroughly investigate it and discovered the power jack was broken. We were able to rescue the unit using our power jack repair service, which you can read more about here:
http://absoluteraleigh.com/power_jack_repair.html

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posted by AbsoluteRaleigh @ 2:39 PM, ,


MSI Laptop MS-16332 Video Problem

Today we had a MSI MS-16332 Laptop come in for video problems. The MS-16332 has an nVIDIA GeForce Go 7600 graphics chip, which has known problems (see: nvidia GPU problems).

Apple, Sony and others are all helping their users with laptops sold with the defective nVIDIA chips.

We just spoke to MSI on the phone and they said they will not be replacing any of their laptops sold with faulty video chips.

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posted by AbsoluteRaleigh @ 1:34 PM, ,


Wanted: MSI inverter

An MSI laptop was in earlier with a bad part. It is a small inverter and should be easily obtained and readily available, yet this laptop left our shop un-repaired. We called and stayed on hold for 2+ hrs before being disconnected. We left messages. We emailed. Our customer got involved and tried to contact them. After 10days of effort with absolutely no human contact our customer bought a system from us and put his on an external monitor (the internal display is black due to the bad inverter). We simply want to know if the part was available and how much it was.

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posted by AbsoluteRaleigh @ 9:21 PM, ,