MacBook Repair Extension Program for Hard Drive Problems
Sunday, February 21, 2010
Apple has determined that a very small percentage of hard drives that were used in MacBook systems, sold between approximately May 2006 and December 2007, may fail under certain conditions.
Symptom:
A flashing question mark appears on screen when the MacBook is turned on.Your hard drive is bad and data may be lost.
Affected models:
13-inch black and white MacBook models with the following processor speeds and hard drive capacities:
* Processor speed - 1.83GHz, 2GHz, or 2.16GHz
* Hard drive capacity - 60GB, 80GB, 100GB, 120GB, or 160GB
Some customers may have paid for out of warranty repairs that qualify under this program. Apple will contact affected customers (where contact information is available) with details on the reimbursement process
For more information please visit Apple support here:
http://www.apple.com/support/macbook/hd/repairextension/
Labels: hard drive, Mac, recall
posted by AbsoluteRaleigh @ 5:26 AM,
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MS10-015 Windows XP Update blue screen
Friday, February 12, 2010
There are some reports that a recent Windows XP update (MS10-015) will cause a machine to BSOD or blue screen on boot. From our quick research the problem seems rare and may even be caused by a file conflict in an infected machine.
posted by AbsoluteRaleigh @ 6:55 AM,
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02-12-2010 Winter Weather Advisory in Effect
Winter weather advisory is in effect for our area.
If we get over 1" - 2" snow we may be closed on Saturay, 02-13-2010.
More news coming soon.
Labels: closings
posted by AbsoluteRaleigh @ 6:53 AM,
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How To fix an Upside Down Display on a Dell Laptop
Wednesday, February 10, 2010
One of our customers had an upside down display today. Their kid had been pressing a bunch of buttons on their Dell laptop.
The solution is to press [CTRL] + [ALT] + Up Arrow / Down Arrow.
You can also change this deep into display settings.
posted by AbsoluteRaleigh @ 9:20 AM,
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DV9000 T5500 to T7600 Upgrade?
We had a DV9000 in recently with a T5500. Our customer wanted to upgrade to a T7600. While the upgrade may be possible in some laptops, it will not work in a DV9000 that shipped with a T5500. We're not sure if it is due to the cache increase (2mb to 4mb) or if it is a BIOS limitation, but it will notwork. Inserting a T7600 will make the laptop produce 4 short beeps.
Labels: DV9000
posted by AbsoluteRaleigh @ 8:10 AM,
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ASUS A8J Video Card Not Available
Thursday, February 04, 2010
We had an ASUS A8J come in for repair this week. It just needs a video card to work again We called the ASUS Estore and they insisted there is no A8J. Obviously they are incorrect. We were left to conclude that the part is not available. That is a shame, it would have been an easy fix. We're big ASUS fans here, but not supporting a $1,500 computer with a simple part is disappointing.
Labels: ASUS
posted by AbsoluteRaleigh @ 11:29 AM,
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Toshiba Tecra A8
Monday, February 01, 2010
We've had a few Toshiba Tecra A8 laptops come in for power jack repairs as they were running on battery only. The jack for them is not currently available, however, all of them we have had in did not have a bad power jack. The problem was a few loose components on the motherboard near the jack. It is possible that applying pressure to the power cord or holding it in a certain position would work temporarily. This is not recommended. We can fix the problem here with our standard power jack repair service.
Labels: power jack
posted by AbsoluteRaleigh @ 5:57 PM,
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We will be closing at 5PM Today!!
We will be closing at 5PM Today!
The roads are going to freeze again.
Labels: closings
posted by AbsoluteRaleigh @ 11:16 AM,
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