Another fun day of eBay orders…
There are good sellers on there. There are good deals on there. There are hard to find parts on there. BUT… Unfortunately, things just aren’t what they used to be. These days, we use eBay as little as possible. We purchase plenty of parts from other reliable vendors at higher prices due to the large amount of problems.
Last week we needed to order a few parts on eBay. They all arrived today. 4 out of 5 of the parts were defective.
Above is what $300 gets you. A cracked screen. Unfortunately, going by the sellers response, it was not something that happened in transit. It was a shady seller out to rip someone off. We were the lucky buyers. Now the fun paperwork begins.
When someone tries to rip you off on eBay, the first step is to open a dispute. This is usually done with Paypal. Unfortunately, Paypal is not what they used to be, either. We recently received an email from them regarding a claim that said “Due to an increase in seasonal email volumes, we may not have been able to answer your email... …further questions regarding your PayPal account please call 1-402-938-3531.” Of course we do not have further questions; we have one question that we’re still trying to get resolved! Calling Paypal and staying on hold for an hour is certainly not a solution and not even an option in some cases.
When purchasing anything on eBay you absolutely must use a credit card. And the credit card company must have a decent customer service call center. This way, you can dispute the charges and ship back the junk you received. This brings up yet another point. Paypal does absolutely nothing to prevent chargebacks, even though they state right on their website “PayPal works hard to help protect sellers.” In a way, they do what they can- nothing is 100% when buying or selling online. We used to be a “Gold Level PowerSeller” on eBay, but due to the problems, growing lack of support and ever-increasing eBay/Paypal fees, we now just sell a few odds and ends on there. And it isn’t just us that has noticed this. Our neighbor had over $2,200,000.00 in eBay sales last year and has all of the same complaints that we do. When they quit supporting their product and keep raising prices, bad things happen. This has probably contributed to the amount of bad sellers on eBay. And it is hard to find a good seller on eBay. These days the bad sellers do not get negative feedback often enough because buyers are afraid that they will receive a negative feedback in return.
Anyways, back to work…