Dell M1710 Video Card Problems, M1730 Upgrade
Thursday, December 11, 2008
Well it is hard to believe but Dell has made yet another laptop with no video cards available. The cards run very hot and break. Most of the failures we have seen have been in the 512MB Nvidia Geforce 7900 GTX cards, Dell P/N: YF227.
For the units out of warranty we can get the cards however they're around $700.
For the units in warranty Dell is giving away a free upgrade. We had a M1710 in recently that we handled the warranty for and Dell upgraded the customer to a M1730 (pictured above). The M1730 was alright- it had Vista Ultimate and 4GB RAM.
posted by AbsoluteRaleigh @ 1:16 PM,
2 Comments:
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At 11:03 AM,
Jimmy said...
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I'm an individual user: How would I go about encouraging Dell to upgrade me from this my M1710? I've got the 7900 video card in my machine and I just got off the two-hour tech support chat, ordering my second replacement video card in three months. I'm still under warranty. I asked Dell today if there were issues with this card or model in general, but they of course told me, "there are no issues with this video card. It is very unfortunate that you had experienced this issue." I feel like I'm going to keep replacing this card every couple of months and I can't afford the downtime!
Help! -
At 11:59 AM,
AbsoluteRaleigh said...
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Well, it sounds like they got a hold of some video cards finally. While they were out they were upgrading people to the M1730. From what we've heard most of the reps deny these problems exist.
