Alienware M5750 Video Card Problems
Tuesday, July 29, 2008
Another Alienware Area-51 M5750 came in for diagnostics this week.
Our customer needed the machine for its speed and graphics. But, yet again, the video card is defective. They just don't get adequate cooling. The unit is just over a year old and Alienware won't sell him or us a video card.
Our customer now has a $3,200.00 doorstop.
We have similar ThinkPad laptops come in- we just make a quick call, spend $200, and the next morning a video card is at our door. But not with Alienware. It appears that they had just enough cards made to sell the laptops and that is it. There are no video cards on the market for this machine.
If you want an interesting read check out this opinion article on Hexus.net here.
Labels: Alienware
posted by AbsoluteRaleigh @ 8:11 AM,
